Planning & Scheduling Supervisor at RATP Dev Mobility Cairo with 8+ years of experience across rail operations, logistics, and supply chain. Skilled in HASTUS train timetabling, workforce rostering, Power BI, SQL, Python, and Power Apps. MBA candidate at ESLSCA University (Class of 2027) and Professional Diploma in Data Analytics from AASTMT.
Work Experience
Planning & Scheduling Supervisor — RATP Dev Mobility Cairo
Mar 2022 – Present
Developed and optimized train service timetables and staff rosters in HASTUS, analyzing ridership, fleet availability, and staffing levels.
Lead digital transformation initiatives, transitioning paper-based workflows to PowerApps, Excel, and Power BI.
Coordinate with Operations, Maintenance and HR to ensure reliable service delivery.
Manage dispatching officers and maintain operational SOPs for Driver, CCP and ROM functionalities.
Previously served as Mainline Supervisor on Cairo Metro Line 3 — ensuring safe service under nominal and degraded conditions and supporting driver training and competency assessment.
Expansion Supervisor — Speedaf Egypt
May 2021 – Nov 2021
Led company launch and legalization efforts, including securing the Postal License.
Managed the setup of warehouses and hubs across Egypt.
Recruited and implemented operational, customer service, and sales teams.
Integrated telecom SMS solutions for automated shipment dispatch notifications.
Logistics Team Leader — NOON
Oct 2020 – May 2021
Managed operational performance for Hub and delivery operations, ensuring KPI and SLA targets were met.
Assigned delivery schedules to couriers and optimized route plans.
Developed industry best practices and SOPs for operations and customer service teams.
Operation Manager — Postex Egypt
Jan 2018 – Aug 2020
Managed shipping and receiving operations, ensuring safety compliance.
Supervised warehouse staff — recruitment, scheduling, and onboarding.
Developed safety and security protocols; conducted quarterly efficiency reviews.
3PL Account Manager — Jumia
Sep 2017 – Dec 2018
Managed domestic logistics operations, including shipment scheduling and returns.
Negotiated with 3PL partners and resolved operational quality and scheduling issues.
Maintained strong partner relationships and trained teams on ERP usage.
Education
MBA — ESLSCA University, Class of 2027
Professional Diploma, Data Analytics — AASTMT (Python, SQL, Power BI)
I bring together 8+ years of operations leadership across mass transit and e-commerce logistics with modern data engineering and executive business strategy. Today I lead planning and scheduling at RATP Dev Mobility Cairo — building timetables and rosters in HASTUS, digitizing paper workflows into PowerApps and Power BI, and aligning Operations, Maintenance and HR around KPI-led service delivery.
Before rail, I scaled logistics networks and last-mile operations at Postex, Speedaf, NOON and Jumia — launching hubs, managing 3PL partnerships, and hardening SOPs. My MBA at ESLSCA and Data Analytics diploma at AAST connect the field-tested playbook with strategic finance, analytics, and process engineering.
Advanced scheduling framework built in HASTUS for high-capacity public transport networks — modeling ridership, fleet availability and staffing to protect service quality across LRT and metro operations.
Logistics · Hub Setup
Supply Chain Expansion Framework
Network scaling playbook covering hub location, warehouse setup, licensing and last-mile routing — proven while launching Speedaf Egypt and scaling last-mile at NOON.
Power BI · DAX · PowerApps
Executive BI Dashboards
Interactive Power BI dashboards and PowerApps replacing paper-based workflows, giving operations leaders live visibility on KPI, SLA, and rostering health.
