A full-stack Power BI dashboard analyzing UK national rail ticket data. Built for the Maven Analytics challenge, the report explores booking behavior, revenue patterns, payment preferences, and refund rates — turning raw ticket transactions into actionable commercial insights.
Key findings
Online booking share
King
Most passengers book online, not at stations.
Credit card dominance
Top
Credit cards are the most popular payment method.
Refund rate
4%
Low refunds signal high satisfaction and service quality.
First class demand
20%
One in five tickets is First Class, showing premium appetite.
